I had a fun blessing this morning.
The other day when exhausted, I attempted to close my husband Julian’s RX account with the Medicare medicine insurance. I didn’t have the correct number in reach and the recorded voice kept saying “I can’t understand your answer and kept asking for the same thing over and over, even after I kept answering, “He died.” Finally, I shouted, “Go to hell!” and hung up. Needless to say, the recording was unimpressed. Today, I started over, with the attitude that I was too tired to do anything else, so sitting down arguing with recordings was as good a way as any to spend this day. I at least had one of the magical thirteen digit numbers, so I finally got to speak to a person. After explaining that I wanted to close my husband’s account because he had died and thanking the woman for her condolences, she asked, “What is his zip code?” Of course, I couldn’t resist that. When I replied, “I don’t think they have zip codes in heaven,” there was a profound silence, followed by a smothered giggle. I rescued her by apologizing and admitting that I just could not resist that.
After that we quickly developed a rapport, so she apologized profusely each of the six times she put me on hold and I cheerfully told her it was fine, their music was lovely and I didn’t want to do anything today anyway. \And actually the music was lovely and soothing and during one protracted wait, I found myself kind of floating around in my head thinking about the oneness of all things and that the Spirit is in each of us and we are all in the spirit, and everything is one whether in this life or elsewhere and I actually felt close to Julian and comforted. Who knew? Attitude is everything.
Anyway, when she came back to tell me she needed to transfer me to someone with Medicare, I was very mellow and thought that was great, because I needed to call them anyway.
The transfer presented challenges however and at one point she and I both thought we had been disconnected. But what once was lost, now was found and we parted friends forever and I got a new person and new music. We played the “on hold” game for a while and then she announced cheerfully that she was going to transfer me to a live person. That made me wonder about her for a moment, but in the spirit of cooperation, I assured her that I definitely had a preference for alive people.